The Construction Software Alliance is dedicated to promoting the best third-party solutions for
Sage 300 Construction and Real Estate (formerly Sage Timberline Office), Sage Estimating, and Sage 100 Contractor (formerly Sage Masterbuilder).

With hh² Field Service your technicians are always in touch. Your dispatch uses Sage CRE to keep all your work orders keyed in, assigned, and scheduled. The instant they are assigned, your technicians receive them in the field. Dispatch is constantly notified of changes in status and completed tasks.

hh² Field Service is a solution that was developed by hh² Cloud Services. If you would like more information about hh² Cloud Services, please visit our Alliance Member page for more information.

 

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The Cutting Edge

 

With hh² Field Service, your technicians are always in touch. Your dispatch employees use Sage 300 Construction (formerly Timberline Office) or Sage 100 Contractor (formerly Sage MasterBuilder) to keep all incoming work orders scheduled. They can update trip statuses, notes, tasks and activities on the work order in real-time. Dispatch receives constant updates from the field and can see where all their technicians are on a map in real-time.

 

Video Demonstration

 

Features

  • Real-time sync with Sage Accounting systems.
  • Track GPS coordinates of technicians.
  • Historical GPS reporting available on-demand.
  • Receive mapping and directions to work order locations.
  • A paperless process all the way through the work order.
  • Real-time reporting and analysis.
  • View, sign, and send PDF work orders from the iPad.
  • Import, export, and add attachments to a work order.
  • Add and modify labor, to do, parts, miscellaneous, and flat rate activities.
  • Track and take photos of equipment or anything related to the work order.

 

Technology

  • Windows 2008 R2
  • SQL Server 2012
  • AJAX
  • XML
  • NET Framework 4
  • Windows Clustering
  • Storage Area Networking
  • Optimized for Mobile Devices

 

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